Coronavirus Update: We are actively monitoring the status of the Coronavirus situation and the potential impacts to our customers and our business. Our focus is to maintain the reliability of energy supply for the community and ensure our critical operations remain fully operational. Our priority is the health and well-being of our employees, contractors, service providers and customers during these challenging times.

Expand Message

For more information on Covid-19, visit: https://www.australiangasnetworks.com.au/covid-19

Please note there is no impact to our Faults and Emergency Services. For any gas leaks or emergencies please call 1800 GASLEAK  (1800 427 532)

However we are experiencing some delays for customers contacting our call centre, however we are doing everything possible to accommodate this. You can alternatively email us at agnl@agig.com.au.

Supply Outages:

Australian Gas Networks reports no current supply outages in South Australia. 

To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. Read more about gas outages, leaks, and emergencies.

Dismiss
Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001
South Australia
Header image of natural gas

Have your say

Customer and Stakeholder Engagement

Customers are at the centre of our business. We develop plans and improve our services every day by listening, understanding and responding to customer needs and expectations. 

We do this with a clear focus on delivering in the long term interests of our customers. believe stakeholder engagement is important for us to run a successful business. So we want to make sure that we conduct ourselves in a manner that is consistent with your long-term interests. We run customer and stakeholder engagement activities to develop our future plans, and to improve services on a daily basis.

 

Gas Matters - Our Online Engagement Platform

We run a range customer and stakeholder engagement activities to inform and shape the future of our business. 

Visit Gas Matters our online forum to keep up to date on our current projects. You can participate in the conversation and help shape our future plans and services.

Major Engagement Programs currently active:- 

Get in Touch

Visit Gas Matters for the latest engagement activities across or send us an email to haveyoursay@agig.com.au for more information. 

We've put together special offers to make it easier to connect to natural gas

FIND OUT HOW

Natural gas home