Coronavirus Update: We are actively monitoring the status of the Coronavirus situation and the potential impacts to our customers and our business. Our focus is to maintain the reliability of energy supply for the community and ensure our critical operations remain fully operational. Our priority is the health and well-being of our employees, contractors, service providers and customers during these challenging times.

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For more information on Covid-19, visit: https://www.australiangasnetworks.com.au/covid-19

Please note there is no impact to our Faults and Emergency Services. For any gas leaks or emergencies please call 1800 GASLEAK  (1800 427 532)

However we are experiencing some delays for customers contacting our call centre, however we are doing everything possible to accommodate this. You can alternatively email us at agnl@agig.com.au.

Supply Outages:

Australian Gas Networks reports no current supply outages in South Australia. 

To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. Read more about gas outages, leaks, and emergencies.

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Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001
South Australia
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About us

About Australian Gas Networks

Who we are

AGN is part of the Australian Gas Infrastructure Group (AGIG), which owns and operates gas transmission and distribution pipelines across Australia.

The AGN gas distribution networks deliver gas to over 1.3 million customers in South Australia, Victoria, Queensland, New South Wales and the Northern Territory. We own approximately 25,000 kilometres of natural gas distribution networks and 1,100 kilometres of natural gas pipelines and are one of Australia's largest natural gas distribution companies.

AGN receives a portion of the Energy Retailer natural gas invoices to consumers, which covers the costs of transporting natural gas from the high pressure transmission pipelines to your street and home.

Find out more about who we are and where we operate.

 

Our vision

Our vision is to achieve our performance targets and become the leading natural gas distributor in Australia.

Our vision is to be the leading natural gas distributor in Australia

 

Our values

Our values drive our culture, how we behave and the decisions we make as a business.

Our values: trust, respect, one team, perform

We've put together special offers to make it easier to connect to natural gas

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